1. Information We Collect

When you interact with our website, we may collect the following types of information:

• Personal Information: Your name, phone number, billing/shipping address, and payment details when you place an order, create an account, or contact us.

• Non-Personal Information: Browser type, device information, IP address, and pages you visit on our website.

• Cookies: Small text files stored on your device that help improve your browsing experience and allow us to analyze website traffic.

2. How We Use Your Information

We use the collected information to:

• Process and deliver your orders.

• Send confirmations, updates, and delivery notifications.

• Respond to customer inquiries and provide support.

• Send promotional offers and newsletters (only if you subscribe).

• Improve website performance, design, and user experience.

3. Sharing of Information

We do not sell, trade, or rent your personal data to third parties. However, we may share information in these cases:

• Payment Processing: All payments are securely processed through trusted third-party providers. We never store your full credit card details.

• Delivery Services: Limited information is shared with courier partners to fulfill your order.

• Legal Requirements: We may disclose data if required by law or to protect our rights, operations, or customers.

4. Cookies & Tracking Technologies

Our website uses cookies to:

• Keep items in your shopping cart.

• Remember your preferences for future visits.

• Analyze traffic to help us improve services.

You can disable cookies in your browser settings, but some features of the website may not work properly.

5. Data Security

We use secure servers and encryption to protect your personal information. While no method of transmission over the internet is 100% secure, we take all reasonable steps to safeguard your data from unauthorized access, alteration, or misuse.

6. Your Rights

As a user of SFCakes N Bakes, you have the right to:

• Access the personal data we hold about you.

• Request corrections or deletion of your data.

• Opt out of receiving promotional messages (you can unsubscribe anytime).

7. Policy Updates

We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. The updated version will always be posted on this page.